Legal

Privacy Policy

Last updated: April 2025

At Fernside Accounting, we are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Fernside Accounting Ltd (Company No. 10867432) is registered in England and Wales. Registered office: 37 Orsett Road, Grays RM17 5DS. Trading address: 520 Chigwell Road, Woodford, London IG8 8PA. We are a member of the Institute of Accountants and Bookkeepers (IAB). Fernside Accounting is not VAT registered.

For data protection purposes, Fernside Accounting Ltd is the data controller of your personal data. Contact: hello@fernsideaccounting.co.uk · 020 3376 0933.

2. What Data We Collect

Identity: name, date of birth, NI number, UTR number
Contact: email, phone, postal address
Financial: bank details, income, expenses, tax information, payroll records
Business: company registration, VAT numbers, business records
Technical: IP address, browser type (if contacting via website)

3. How We Use Your Data

Provide accounting, bookkeeping, payroll and tax services
Comply with legal and regulatory obligations (HMRC filings)
Manage our client relationship and communicate with you
Issue invoices and manage payments
Fulfil our IAB professional obligations

4. Legal Basis for Processing

Contract: processing necessary to perform our engagement with you
Legal obligation: tax, anti-money laundering and professional regulations
Legitimate interests: to manage our business and client relationships
Consent: where you have given explicit consent

5. Who We Share Data With

HMRC and Companies House — as required by law
The Tax Lead — our supporting Chartered Certified Accountants
Software providers — Xero, FreeAgent, QuickBooks (all GDPR-compliant)
Legal or regulatory authorities — where required by law

We do not sell your personal data to third parties.

6. Data Retention

Accounting and tax records are retained for a minimum of 6 years from the end of the relevant tax year, as required by law. Once data is no longer required, it is securely deleted or anonymised.

7. Cookies and Tracking

We use cookies and similar technologies on the website. The full details are in our Cookie Policy, but in summary:

Strictly necessary cookies are always set — these make the website work (consent state, contact form session)
Analytics cookies (Google Analytics 4) are set only with your consent — we ask via the cookie banner on your first visit
We do not use marketing, advertising, or cross-site tracking cookies

You can change your cookie choice at any time via the "Cookie preferences" link in our footer. The legal basis for non-essential cookies is your consent, which you can withdraw at any time.

8. Your Rights

Right of access — request a copy of your personal data
Right to rectification — ask us to correct inaccurate data
Right to erasure — request deletion where legally permissible
Right to restriction — ask us to limit how we use your data
Right to data portability — receive your data in a structured format
Right to withdraw consent — where processing is based on consent

To exercise any right, email hello@fernsideaccounting.co.uk. We will respond within one month.

9. Complaints

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

Fernside Accounting Ltd · Company No. 10867432 · 37 Orsett Road, Grays RM17 5DS · hello@fernsideaccounting.co.uk